Resident rights and protection

These are the categories where a failure is not a deficiency but a harm to a specific person, and where the facility’s own reporting obligations run to the state rather than to its owner.

26 items in 7 categories. This is the source list, in full, in the order it is walked. Nothing is summarized away.

Resident Rights & Autonomy

Category 44 of 54 · 4 items

  • Residents are informed of their rights, including the right to refuse treatment
  • No use of chemical or physical restraints without legal justification
  • Residents’ privacy is respected in personal care and living spaces
  • Informed consent obtained for all medical treatments and interventions

Abuse, Neglect, and Exploitation

Category 45 of 54 · 4 items

  • Staff trained to identify and report signs of abuse, neglect, or exploitation
  • Regular monitoring for any signs of physical, emotional, or financial abuse
  • Policies in place for mandatory reporting of suspected abuse to the appropriate authorities
  • Prompt investigation and resolution of resident complaints related to mistreatment

Medication Mismanagement

Category 46 of 54 · 4 items

  • Proper documentation and administration of all resident medications
  • Avoidance of overmedication or improper use of psychotropic drugs
  • Regular medication reviews to prevent errors or harmful drug interactions
  • Immediate reporting of any medication errors or adverse events

Inadequate Care & Neglect

Category 47 of 54 · 4 items

  • Proper hygiene and personal care provided to residents (e.g., bathing, dressing)
  • Adequate food, water, and nutrition provided to all residents
  • Fall prevention measures in place (e.g., non-slip floors, proper supervision)
  • Timely medical care provided for illnesses, injuries, or worsening conditions

Financial Abuse & Mismanagement

Category 48 of 54 · 4 items

  • Safeguards against unauthorized access to resident funds or financial accounts
  • Detailed, transparent billing statements provided to residents and families
  • Avoidance of overcharging or hidden fees for services
  • Policies in place to protect residents from financial exploitation

Communicable Disease Outbreaks

Category 49 of 54 · 3 items

  • Proper procedures in place for infection control and disease prevention
  • Rapid reporting and response to potential communicable disease outbreaks
  • Isolation protocols available and used when necessary

End-of-Life Care and Advance Directives

Category 50 of 54 · 3 items

  • Documentation of each resident’s advance directives (e.g., DNR orders, power of attorney)
  • Staff trained on residents’ end-of-life wishes and legal documentation
  • No unauthorized or inappropriate actions taken regarding end-of-life care

Where this sits

This is one of seven groups in the review. The safety review · all 54 categories.

Ask for a safety review of your facility

A CareGuard safety review walks the building against 189 items in 54 categories and reports what it finds to you, not to your site manager. The registration form takes the facility and a contact for the ownership group; scope is settled in the conversation that follows.